Safety

Accessibility

Access is a requirement, not a feature.

Our commitment

Riders with disabilities are accommodated in compliance with the ADA and California law: service animals ride free, always; reasonably stowable mobility devices are transported at no additional charge; and drivers are required to provide reasonable assistance with boarding.

Digital access

Our apps and website are built toward WCAG conformance — screen-reader support, contrast, and keyboard navigation are part of the build standard, and we fix reported gaps.

Report an issue

If you experience an accessibility barrier on a trip or in our products, report it in-app or to support@nexleft.com. Every report is investigated.