Contact points
Rider and general support: support@nexleft.com. Drivers: drivers@nexleft.com. Press and media: media@nexleft.com. Privacy requests: privacy@nexleft.com. Legal: legal@nexleft.com. Partnerships: partners@nexleft.com.
In the app
The fastest path for trip issues, fare reviews, and lost items is the in-app help flow on the trip receipt — it routes with your trip data attached.
Safety emergencies: contact 911 first. In-app safety tools assist but are not a substitute for emergency services.